We have this policy because we want you to feel confident about the privacy and security of any personal information you may give us. Provision Solutions Ltd takes all reasonable care to prevent any unauthorised access to your personal information.
When we refer to "personal information" in this privacy policy, we mean information, which identifies you as an individual, or is capable of doing so. We may hold and use data about you in your capacity as a business customer or as an individual acting on behalf of a business customer. Please read this privacy policy carefully. If you are visiting our website or using any of our services, continuing to do so will be taken to indicate your agreement to our use of your personal information as set out in this privacy policy.

This privacy policy only applies to how Provision Solutions Ltd deals with any of your personal information. It does not apply to any other company or to any other company´s websites even if you access them through Provision Solutions Ltd. If you disclose your personal information to other companies your information will be dealt with according to their privacy practices.

We may ask you for information to enable us to provide a service to you and we collect this information by telephone, written correspondence or via a website. We may ask you for information including your name, private/business address, contact telephone numbers and email address. We may also ask you for other information that relates to the service you are using or ordering. e.g. Bank details

We may ask you what use you make of the services we provide, what other services you would like us to provide in the future.

We collect information from our customers to help us to make improvements to our services and the website.

Share with other companies
Identify individuals visiting our website
Analyse your visits to any other websites
Track any Internet searches which you may make while on our website.

At all times where your information is disclosed to us we will protect it in accordance with this policy and keep it secure.

We may provide information, in response to properly made requests, for the purposes of the prevention and detection of crime, and the apprehension or prosecution of offenders. We may also provide information for the purpose of safeguarding national security. In either case we do so in accordance with the Data Protection Act. We also provide information when required to do so by law, for example under a court order, or in response to properly made demands, under powers contained in legislation.
If there is a change (or prospective change) in the ownership of Provision Solutions Ltd or any of its assets, we may disclose personal information to the new (or prospective) owner. If we do so, we will require them to keep it confidential.
If you believe the personal information we hold on you is incorrect you may amend it by following the procedure set out below in ‘How can I find out…’

The time period for which we keep information varies according to what the information is used for. In some cases, there are legal requirements to keep data for a minimum period. Unless there is a specific legal requirement for us to keep the information, we will retain it for no longer than is necessary for the purposes for which the data was collected or for which it is to be further processed.

 

If you want specific information please tell us and give us any relevant information to enable us to locate the information about you because this will speed up our reply. We may be able to provide the specific information you want without you having to make a formal request.

You can make a formal request if you want to know what personal information we hold about you. In this case, please put your request in writing:-
Data Requests – Provision Solutions Ltd. PO Box 2566, Woodford Green, London IG8 1LT

A "cookie" is a text file which can be allocated by our server to your personal computer (PC) when you visit our website. If you want to know more about cookies please go to www.allaboutcookies.org which explains how cookies work and how you can manage their use. At present WE DO NOT USE COOKIES however, if you are a STUDENT on one of our courses we may use "cookies" to collect information from visitors to our website.
We may use two different types of cookies. The first type is known as a "session-based" cookie and is allocated to your PC only for the duration of your visit to our website. It helps you to move around the website faster. This cookie automatically expires when you close down your browser.
The second type of cookie known as a "persistent" cookie is allocated to your PC only if you agree by selecting any  "Remember who I am " functions. This cookie, if chosen, will remain on your PC for a period of time.
This cookie would allow us to:

welcome you as an individual when you log on to our website
limit how often you see particular modules or announcements on our website
identify your defaults if you have set up a customised page
provide you with relevant self-help information
track where you have come from if you have come to our website from another website
track how many times you visit a page or announcement

We do not store information regarding your telephone number, account or payment details in the cookie and this information cannot be accessed by using it.
Please note that as the cookie is based on your PC, we will not find it if you visit our websites using a different PC to the one you registered on.

 

All types of cookies can be removed from your PC but there may be some deterioration in the service you receive (for example, you may not be able to access a page you earlier personalised).
Your browser lets you choose whether to accept, not to accept or to be warned before accepting cookies. These settings can usually be found in the advanced preferences.